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DUCS client

i installed the ducs client on every subscriber machine but when i try to open a voice mail i receive this error "the domino unified communication client must be installed

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Bronze

Re: DUCS client

Make sure that the correct template is applied to the user's mail box. DUCs looks in the "Voice Inbox" on a Lotus mail file to see if there are messages there. If a file doesn't get tossed in there, the DUCs client won't play it as a voice message.

Make sure this mail box isn't throwing any errors to your event log either such as "not monitored" or "not synchronized".

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