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Welcome to Cisco Support Community. We would love to have your feedback.

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During converstation, * out to a call handler

What is the behavior supposed to be or can you change the behavior of when you login into your voicemail, and you hit * to back out to a CallHandler... or if you are at Sign, you *hit to backout to the Open Greeting, I want it to backout to a different callhandler... I can't seem to find where to edit this.

4.2.(1)

Thanks!

1 REPLY
Cisco Employee

Re: During converstation, * out to a call handler

From the subscriber conversation you can dictate where you go or what action happens when you hit * - this is the "Exit action" you can adjust on a per subscriber basis on the conversation page in the SA or using BulkEdit.

The sign in conversation is hard coded to go to the opening greeting if you don't log in - this is not adjustable.

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