We have users who are getting empty messages from extention 11072, which is port 72. They are approx 1 sec in length and from the Unity Messaging System. I have not yet been able to reproduce this however I am thinking it is related to message notification. I have been watching the port and it appears to be working fine, MWIs, TRaP and message notification are working.
I was wondering if anyone had experienced anything similar to this or had any suggestions as to how to determine exactly what the configuration /issue is. Comments appreciated.
I set this to 3 rings on the Subscriber Template Message Notification page for each device. I looked in the Bulk Edit tool for a way to apply this but didnt find it. Does this change the setting currently in effect for all users? (or is it the COS that changes current settings?). I have one user who just sent me a blank 5 minute recording , which is the maximum message recording limit on the subscribers template - this points me to the bug mentioned above as it would be recording an incoming message? Also, the ES index does not list ES 25 - where can I get this or is it the 8.0.2 TSP update, Im not clear on that.
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