Re: Emulating Octel Phone Menu/Conversation into Unity
The conversation style is called Optional Conversation 1. In Unity 4.0(5), this can be changed on an individual subscriber setting, in the Conversation Style section OR
- Using Bulk Edit utility
- Creating a Subscriber Template and choosing this option in the Conversation. Then import/create users and apply this template.
We have been doing this since day 1 as we have 20+ Octel systems still in existence. If you still have Octel servers in your network, the Unity Bridge can be used to communicate between these servers and your Unity server.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...