Enterprise License Manager login issue...

[Joe Cuonze]

Hey guys,

Trying to log into Enterprise Licensing Manager (on a Be6K v9) and am getting the error Invalid Username or Password. Please try again. 

I am using the admin login that I use to log into Cisco Unified CM Administration.

Would I log into the CUCM console in vSphere to reset the password?  If so what commands would I use.

I haven't found much on resetting the login password for ELM

[Bradford Magnani · Accepted solution]

Hi,

You'll need to use the OS Admin credentials, not the application user:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_0_1/CUCM_BK_E596FD72_00_enterprise-license-manager-user-90_chapter_0101.html#CUCM_RF_I970430F_00

Brad

[Joe Cuonze]

So, I tried with the OS creds.  - Still didn't work, thanks for the doc on resetting the password!  Finally got in!

[Bradford Magnani]

Great!