Couple ways to go about this. You can expose the error greeting in the SA and manipulate it there by going to the Advanced Settings Tool and enabling the "Administration - Expose the error greeting for subscribers on the SA" option.
You can also use BulkEdit to change this easily for all existing handlers and subscribers - the "Error" tab on the greetings tab lets you change the behavior here en mass (it can also let you loop it back to the handler/subscriber they're on which many folks prefer).
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...