Re: Error on Phone Designer Application ver 7.1(3) SR2 & CUCM 8
Check on your phone web page or via the phone menu that personalization is enabled. If it is enabled on CUCM but not on the phone it may be an indication that there is a problem for your phone to load up to date configuration.
From back of the phone (and from the pc) you can grab a sniffer trace as well to check the connections from the pc to cucm and the phone and from phone to cucm.From the application you can click help > create problem report and check out if you get some clues in the logs.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...