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Community Member

Error when login "Your messages are not available now"

What would be the issue?

We just run defragging and running integrity checks in one of the store and I got one issue in one unity mailbox. When login to that mailbox, it prompted with a message "Your messages are not available now" but it seems that it can setup the vM and checking the old messages.

Also, it can not receive new messages.

I have the same mailbox in that store and it is working fine.

Thanks for your help.

2 REPLIES
Community Member

Re: Error when login "Your messages are not available now"

I found this:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00809aaa98.shtml

Can we apply this procedure in Unity 5.0? We have Unity 5.0

Cisco Employee

Re: Error when login "Your messages are not available now"

Yes, this can be done for 5.x as well. This is most likely a permissions issue. Make sure that the user is set to inherit on the security tab within AD and that the unity accounts are listed on that account as well.

Hope that helps,

Brad

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