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Event Id 137 ,Source: CiacoUnity_UMR,Category: UMR Thread Error

Hi

We have implemeteded unified messaging system.

Received following error in application log which stopped recepients from receiving the messages.

Date: 20/12/2005 Source: CiacoUnity_UMR

Time: 15:02 Category: UMR Thread Error

Type: Error EventID: 137

User: N/A

Computer: UNITYSERVER

Description"

Attempts to deliver Unity Message Repository messages have failed due to Unity configuration or connectivity issues with the Partner Mail Server.

AvUMRSyncSvr will suspend message delivery for 300 seconds, after which message delivery will be attempted again.

During this outage, messages may accumulate in the temporary store. 0x00000A74

Need very urgent help. How can we resolve the issue ?

2 REPLIES
Cisco Employee

Re: Event Id 137 ,Source: CiacoUnity_UMR,Category: UMR Thread Er

Make sure you have network connectivity to your Exchange server, and also make sure your Exchange server is running properly (check event log for errors on Exchange server). If this is urgent, you really should escalate to TAC.

New Member

Re: Event Id 137 ,Source: CiacoUnity_UMR,Category: UMR Thread Er

Hi,

The problem is solved after restarting AvcsUMRSyncSrv service.

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