We have seen the eadmin box in Exchange grow to almost 2 GB. I know this account is system created in Unity and has something to do with the unaddressed messages. My question is how do we manage this account and most specifically how do we access the items in this mailbox?
First - I would use ADUC on the Unity server - Active Directory Users and Computers to redirect messages sent to the EAdmin account to yours or another inbox that can be monitored. They are most likely, as you've indicated, messages sent to Unaddressed - users left messages at Opening Greeting or reached Opening Greeting because a subscriber was no longer associated with the phone extension. If you are a voicemail only site, you can use Message Store Manager utility - http://www.ciscounitytools.com/App_MSM.htm
and delete messages from user inboxes. You also have Exchange System Manager running on the Unity server, from which you can remove messages, although I'd make sure you have good backups before you do this. If you are a unified messaging implementation, from an administrator account that has full mailbox rights to the EAdmin account, you can add the mailbox to your Outlook view and clean up the messages that way.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
You have reached the Cisco Logistics Support Center.. To Check Status of your RMA, visit Product Returns & Replacements (RMA).
Need help? Contact us by Phone or Email.
Phone: 1800 553 2447 Option 4