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Community Member

exchange 2003 & SP1

My customer has not loaded exchange sp1 as "it interferes with my anti-virus software" ???? However as the customer is always right what would be the best solution as the unity install software will not complete without loading exchange sp1 & I believe that I have to load it on all the exchange servers. Can I get around this any way?

Thanks in advance

5 REPLIES
VIP Purple

Re: exchange 2003 & SP1

Take a look at the following Microsoft article on Exchange 2003 and antivirus software. Most problems can be avoided by following these best practices.

http://support.microsoft.com/default.aspx?scid=kb;en-us;823166

Hope this helps.

Brandon

Cisco Employee

Re: exchange 2003 & SP1

You could install Unity 4.0(4) which does not check for Exchange 2003 sp1. Unity 4.0(5) does check for Sp1 in file TestExchange2003.xml but I would not advise making changes to it.

Community Member

Re: exchange 2003 & SP1

Thanks everyone. See how things go today.

Community Member

Re: exchange 2003 & SP1

Does anyone know WHY I have to load service pack 1 on unity AND each of the exchange servers?

Cisco Employee

Re: exchange 2003 & SP1

Unity communicates with Exchange using MAPI. I don't know if there was an issue with MAPI files in exchange 2003 that was fixed in SP1, but SP1 does fix some security issues.

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