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Exchange priv1.edb database is over the recommended size of 16Gig

Cisco Unity ver. 4.04

It took a long time to find this fix so I thought I would share it with the forum.

Problem: priv1.edb database is over the recommended size of 16Gig - http://support.microsoft.com/?id=143376

Recommended Solution: Run eseutil to defrag the database (remove whitespace)

Recommended Solution: in Exchange (on Unity box), properties of mailbox store - Limits (under Deletion settings) - default = 7 days

Recommended Solution: Read some doc's

Recommended Solution: Call Microsoft

Actual Solution: Replace the Message Store Manager with a working version - http://www.ciscounitytools.com/App_MSM.htm

Notes: Eseutil did not work because there was no whitespace | Mailbox Store Limits do not work with the Unity Database | Docs recommend eseutil and using Message Store Manager

In order to see the actual size of the mailbox you have to unhide the deleted items column since the size does not include deleted items. After updating the MSM version on the Unity Server and scheduling the "empty deleted items" script, running the eseutil shrunk the database from 17gig to 1gig.

Shayne

1 REPLY
Cisco Employee

Re: Exchange priv1.edb database is over the recommended size of

Exchange Server Mailbox Store does not mount when the Mailbox Store database reaches the 16-GB limit

http://support.microsoft.com/default.aspx?scid=kb;en-us;828070

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