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Community Member

Export and import ussers seetings

I have the customer and installed the new unity in different domain. We want to copy all the ols settings like greetings, password, transfersettings etc.. what is the way to do it?

thanks

8 REPLIES
Cisco Employee

Re: Export and import ussers seetings

the only way to get everything is using DiRT (Disaster Recovery Tool) - this gets everything on the system for handlers, subscribers, interviewers etc... in one shot. You can check out more about DiRT on its home page here:

http://www.ciscounitytools.com/App_DisasterRecoveryTools.htm

You'll find help files and training video links there that should give you what you need.

Community Member

Re: Export and import ussers seetings

Jeff,

Looking for a way to bulk change all of the AD account passwords with specified values. We have a client that is using IMAP clients and "one default password for all" is not feasible as it allows everyone to access everyone else's voicemail - and no way other than calling support to change the password. This puts a HUGE administrative burdon on their IT support staff. Any ideas?

Thanks

Cisco Employee

Re: Export and import ussers seetings

Unity doesn't have interfaces to change passwords on AD accounts - we only can set them when creating a new object that doesn't already exist (it's passed in as part of the AD request to create the user/mailbox). If you wish to change PWs on AD accounts you'll have to find AD tools to do that.

Community Member

Re: Export and import ussers seetings

Understood. Anyone know of a third-party utility to do this?

Cisco Employee

Re: Export and import ussers seetings

Oddly enough, there's a dirth of generic CSV import type tools for AD management out there that I've seen - there's proprietary scripting langauges intended to help automate AD for incorporation into company provisioning systems and such, but those aren't what you're looking for.

Try searching in Google or Ask for "Active Directory CSV password change" - you'll find a few tools (none of them free) that might do what you want. Oddly, a couple of them specifically don't allow you to reset passwords to something specific (probably for some of the same reasons we don't have an interface for that). Many of them can set the "force new PW change" flag option - which again isn't what you want I don't think.

Ideally the Unity import tool would allow for random passwords to be passed for new creation instances - but even with that it only works for new users - editing passwords for existing users is a whole different ball of wax. The only thing that comes close is LDIFDE (Lightweight Data Interchange Format, Data Exchange) - it's not a simple CSV, looks more like LDAP multiple line records. Here's a link to a little doc on using it to modify a user:

http://www.computerperformance.co.uk/Logon/Logon_LDIF.htm#LDIFDE%20Modify

Unfortunately right at the top it says, and I quote, "changing the password is very difficult..."

Sorry.

Cisco Employee

Re: Export and import ussers seetings

Actually - I might be able to do something for you here. I can use ADODB interfaces (basicaly recordset style access to LDAP stuff into AD) to reset passwords on existing users for you. I already have a password reset tool for resetting TUI passwords for users from CSV - I can extend it to optionally reset the AD password to any string you provide in the same CSV file (seperate, optional column) - I might have some cycles this weekend to kick on this one a bit.

You'll have to log into the Unity server as a god-level admin account (i.e. an account with rights to change everyone's AD password) and it's going to be slow as sin (the ADODB stuff is not greased lightning) and it wont be TAC supported but I should be able to make it work.

Just seems silly that there isn't an easier way to do this with a plain CSV style format from MS but after poking around for a half an hour there is just squat out there... very strange.

Bronze

Re: Export and import ussers seetings

I think I can help you out with this using a free scripting tool (Kixtart) and Windows' built in NET USER command. If you're interested, shoot me and email and I'll hook you up. I just tested it out and it worked for me. You can read about NET USER here: http://support.microsoft.com/kb/251394/en-us Then I just wrote a script with Kixtart to use the NET USER command with a CSV file to do a whole list of users at once.

Community Member

Re: Export and import ussers seetings

Mike,

Sounds promising. Please contact me with details: carscadden@transnet.com.

Regards,

Brian

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