Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Extension mobility and missed calls

We have implemented extension mobility for a UCM installation version 7.1(5), and I've noticed that when a user (user A) is logged out and another user (user B)  calls his extension, B receives a busy tone. Is there any way to let A know about the missed call(s) that he received while he was logged out, the next time he logs in?
Thanks in advance

2 REPLIES
New Member

Re: Extension mobility and missed calls

By Call Manager, you can create an extension for the phone that when a user logged out, the call manager will give the phone another extension

but before the user log out, he should make transfer all the call to this extension.

So , he can know about the missed call

VIP Super Bronze

Re: Extension mobility and missed calls

Not in the currently available versions. Missed/Placed/Received call logs are stored against the device, not the directory number sadly.

756
Views
4
Helpful
2
Replies
CreatePlease to create content