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New Member

Extension Mobility and Presence Requirements (Device association)

I have a customer that would like to use Extension Mobility thorughout the system. According to the documentation when implementing extension mobility a user can not be associated to the device he or she is logging into. Now presence requires the user to be associated to a phone. Can a deployment like this be done?

Typically I setup the phones with same lines as device profiles so when comes into work they do not have to log in. But yet they can log into any phone in the organization. How can I do this with Presence if Presence requires a device association?

Thanks for the help.

-Todd

5 REPLIES
New Member

Re: Extension Mobility and Presence Requirements (Device associa

We use Extension Mobility and CUPC between several sites and it works correctly. The user logs into the phone and CUPC then chooses desk phone on CUPC. CUPC automatically searches and finds the phone that the user is logged into.

New Member

Re: Extension Mobility and Presence Requirements (Device associa

I take it the user does not have to be associated with the phone they have login on.

Frank

New Member

Re: Extension Mobility and Presence Requirements (Device associa

The user has to be logged into EM first before logging onto CUPC. Next log into CUPC and select desk phone. The Communications Manager will then tell CUPC which device the user is logged into. If the user hasn't logged into that phone previously, CUPC will ask if they want to associate CUPC with that phone.

New Member

Re: Extension Mobility and Presence Requirements (Device associa

pma, how do you configure CUCM for this? (I'm familiar with how to configure
CUPC, ip phones and extension mobility, so just the overview is fine).

New Member

Re: Extension Mobility and Presence Requirements (Device associa

There's no special configuration.  The one caveat is that you cannot specify the user's MAC in AD.  This will cause Presence to search for devices where it will find the phone that the user is logged into.

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