external calls "appear" to leave message, not user never get it
Unity 4.2.1 with following Patches installed:=CU4.2(1)_ES107, CU4.2(1)_ES43, CU4.2(1)_ES56, CU4.2(1)_ES59, CU4.2(1)_ES83.
centralized cm topology with distributed UM Unity. Users are in Minnesota and both CM and their Unity is in Calif.
Our remote branch users not able to receive any outside voicemails. The call will "appear" to go into the vm system, but the message is never sent to inbox. Messages are received when they are left by an internal caller, but external calls don't seem to be capture. Not a codec issue (ie one way audio) as I check CM config as well as when I do leave a message (ie calling from my cell to our user),
On testing, after I leave message, I verify by pressing option to replay the message. Once I replay message, I press option to sent it to the user but they never get it...so no MWI lights up or envelope icon
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...