Facing issue in integration WFM 8.5.1 with UCCX 8.0.2
It looks like server name does not match. IBM call it the server name. In the Microsoft world you would call it the instance name.
Login to the CLI on CCX and do a "show status" make a note of the host name. Using the following to convert the host name to the server name. If you have a HA CCX then each server will have its own server name.
Enter the instance name of the primary Unified CCX
database. When typing the database instance name,
use the following guidelines:
■ Convert all uppercase characters to lowercase
■ Replace all hyphens with underscores
■ If the host name starts with a number, add the
■ Append _uccx to complete the instance name
For example, if your host name is 80-ABC, your instance
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...