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New Member

Failed to get arbiter component

When I click on the call viewer in the cisco unity tool depot, I receive the following error... Failed to get arbiter component.. any thoughts

1 ACCEPTED SOLUTION

Accepted Solutions
Green

Re: Failed to get arbiter component

The Account logged is associated to any subscriber?

Try UnityInstall

5 REPLIES
New Member

Re: Failed to get arbiter component

running unity 4.0 intergrated with exchange

Cisco Employee

Re: Failed to get arbiter component

4.0(?) - 4.0(1) through 4.0(5) were released - 4.1(1) is currently shipping.

Do other tools such as Port STatus Monitor have a problem? If it can't bind to the arbiter (where it gets its call information) there's something badly wrong or it's missing a file or something. Unfortunately call viewer isn't one of my stand alone tools with its own setup so you can't just run a reinstall and make sure all file dependencies are there...

Green

Re: Failed to get arbiter component

The Account logged is associated to any subscriber?

Try UnityInstall

New Member

Re: Failed to get arbiter component

The problem only occurs when accessing the call viewer. We are logging in as unityinstall, running version 4.0(3)sr1. Another thing... the Domain controller was change so we had to it in the registry, but this problem was present before making that change...

New Member

Re: Failed to get arbiter component

thanks we were logging onto the local computer and not the domain....

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