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Community Member

Fax problem on VG248

Hi All,

I have a strange fax problem. Usually this fax works well, but sometimes (2-4 a day) the other side gets an transmission error report, while my side receives the fax. Both Side have Canon faxes.

My side uses Vg248 with fax-passthorugh, receives the fax through a PRI , the other side uses Cisco 2600, with FXS module, BRI, and fax-passthrough.

can it be a configuration problem, or line noise?

On the incoming PRi gateway I use passthrough also.

The config:

dial-peer voice 103 voip

tone ringback alert-no-PI

description -=Kimeno FAX hivas CCM1 fele=-

translation-profile outgoing FAX-WAN

destination-pattern 5T

modem passthrough nse codec g711ulaw

voice-class codec 1

session target ipv4:10.223.248.10

fax-relay ecm disable

fax rate disable

ip qos dscp cs3 signaling

no vad

voice class codec 1

codec preference 1 g711ulaw

codec preference 2 g711alaw

codec preference 3 g729r8

voice translation-rule 3

rule 1 /^5\(.*\)/ /\1/

voice translation-profile FAX-WAN

translate called 3

translation-rule 5

Rule 0 * 5

voice-port 1/0/1

no snmp trap link-status

translate called 5

cptone HU

timeouts call-disconnect 1

description ---=== FAX Kozponti ===---

station-id name FAX

station-id number 34849

BRI:

voice-port 1/1/0

translation-profile incoming Bejovo

compand-type a-law

cptone HU

VG248:

Call ID, mwi: off/none, no gain,

relay and ecm disabled, nsf 000000, passthrough automatic.

Regards,

Bela

1 REPLY
Community Member

Re: Fax problem on VG248

talk to TAC about this. there is a bug with certain IOS versions where a successful fax is delivered, but an error report is generated and sent back to the sender. This sometimes results in multiple faxes being transmitted to one side or the other.

Bug ID: CSCea65439

Bug Report: http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea65439

my old service request number for reference:

604334959

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