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Forward All to Voicemail not working correctly

I have a Unity Server version 4.04 SR1 integration with CM 4.1(3) where a call coming in externally into a Call Handler, dials an extension to a phone where the user has forwarded their phone to voicmemail, the call gets dropped before you get to the subscribers greeting. You hear Unity say "Wait, while I transfer your call" and the call is immediatly dropped. However, if you call from another IP phone internally it works fine. It also works where a call coming in exernally into the same call handler and then dials the extension followed by #2. The transfer also works if the phone is forwarded to another phone. I'm not seeing any errors in the event log. What can be the issue here?


Re: Forward All to Voicemail not working correctly

What version of Unity TSP are you running? There was an earlier forum post on 8.01b having a issue transfering back out to phones that were fwd all'd back to unity.

The bug id is CSCsb27128 if it is issue you're running into, and theres a 8.01b TSP ES you can get from TAC with fix, 8.01b ES3 has fix. Others were also able to downgrade to 7.04b TSP to get working again.