Forwarded calls not accounting in call accounting software

[nethack009]

I am using cisco call manager version 7.0 and we have one call accounting software (tiger tmg).we are facing an issue with  forwarded calls those calls are not getting reflected in tiger tmg.

direct calls are coming third party billing software but transferred calls not coming to third party software.This calls are coming in CDR report.

[nethack009]

Thank you issue was related with Call accounting software, call accounting support team resolved it from thier end.

[fcalooij73]

Hi Kirans,

Good to hear the problem is solved and thanks for letting me know.

If you ever need my assistance in the feature I’m here for you.

Best regards,

Frank Looijesteijn

www.mafinfo.com