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New Member

Forwarding a Call directly to another Voice Mail

Does somebody knows how can I send a Call directly to another Voice Mail (aka: without using opening greeting).

3 REPLIES
Cisco Employee

Re: Forwarding a Call directly to another Voice Mail

Check out the tech tips page here:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_tech_notes_list.html

there's a couple entries you may be interested in, but in particular "Transferring Calls Directly to Voice Mail with Cisco CallManager 3.2.2 spD"

New Member

Re: Forwarding a Call directly to another Voice Mail

Hi Jeff

I did that procedure. It works when I call directly from an I phone to Unity, but If i transfer a call, Unity goes to Opening Greetings. Unity Call Viewer shows that the call is forwarded from my Ip phone (busy) and because I dont have Voice Mail it gets to the Opening greetings.

If I transfer manually a call does Unity should do this?

Regars,

Alex

New Member

Re: Forwarding a Call directly to another Voice Mail

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