forwarding calls to Unity from single dialed number
We are facing an issue here to manipulate incoming calls to a hotline into two different Greetings (one in the day time , the other for night ) .we have configured the same phone extension to forward the call to unity first. So everytime the call forward to Unity, so during daytime it play opening greeting for the day time. During night , calls comes to same number , but we need to define a different greeting for those calls.
In our case , we cannot change the incoming number or use scheduling .
In call viewer , we can see , the dialed number & forwarding number is same in both schenarios.
So , we can not divide these calls to both greetings.
We try to manually forward the incoming call to a differrent extension , but still unity consider the forwarding station is same , so the same forwarding rule matches , so it play only one greeting everytime.
Appreciate if anybody can help me to resolve this issue.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: firstname.lastname@example.org Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...