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Forwared calls using Remote Destination is not getting captured in CDR

Hi

Our senario is as below,

A CUG call is made from an extention ( eg 6992 ) to another extention ( eg 6102 ). In 6102 the call is forwared to a mobile number of the user when the user is not avialable at the seat. To make this possible we have created remote destination number and remote destination profile. The call forwarding is happening and the senario is working fine. The issue is, the destination number ( ie.mobile number ) is not getting displayed in the Call Detailed Report.The report was taken and checked on extention basis and on gateway basis, but the destination number was not displayed in CDR. In the CDR both the CUG extentions are displayed, but cannot find the PSTN number which is forwared.

I have observed the below options in CUCM 8 Service Parameters, but not available on CUCM 7. The options are attached in a doc. Is this a limitation on CUCM 7 or is there options that we need to enable for availing this facility.Please guide me on this case.

1 REPLY
New Member

Re: Forwared calls using Remote Destination is not getting capt

Hi,

you must set the following Parameter in the "Service Parameter" List to "true"

"Show Line Group Member DN in finalCalledPartyNumber CDR field"

Regards Ralf

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