Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Global Subscriber Manager - Move user from 4.x to 7.x

We are migrating to a net new Unit 7.x from a 4.x server. We did not do a "all in one upgrade ( install 4.x, DIRT restore, inplace upgrade to 7,x). Instead we chose to leave 4.x up and running and gradually move to 7.x by using the "move subscriber feature in GSM. I have setup digital networking on both ends and I am able to see the "move subscriber" option. However when running the wizard on a 4.x user the Unity 7.X server does not show in the "Select Destination" dialog box. I am able to move a 7.x subscriber to 4.x though.

Any ideas what I missed?

1 REPLY
Cisco Employee

Re: Global Subscriber Manager - Move user from 4.x to 7.x

Chad,

This is because replication with AD since the dialing domain configuration hasn't completed. Force a reconnect with the GC using the DC/GC Reconnect Settings tool in the Unity Tools Depot and then re-test once you see the event in the application log that a full global catalog sync has completed.

Hope that helps,

Brad

141
Views
0
Helpful
1
Replies