Global Subsriber Manager - Could not obtain version information
I have a Unity 4.2 server and a Unity 7.0 server. I am attempting to use Global Subscriber Manager to move my users from the 4.2 server to the 7.0 server. I have setup digital networking between the 2 servers and shared the stream files directory as indicated in the documentation. When I attempt to move a subscriber from the old server to the new server I get the following error Coult not obtain the version information from the destination system Unty1 please see the troubleshooting section in the helpfile. When I open the help file troubleshooting section it gives me a URL to run on each box, the new server (Unity2) shows the expected output, but the old server (Unity1) gets a page cannont be displayed error. According to the documentation, the version is checked via a webservice at the URL given in the troubleshooting steps, http://localhost:8080/cual/CiscoUnitySystemInformation.jsw? however it seems like this is missing from my 4.2 server....any advice?
Re: Global Subsriber Manager - Could not obtain version informat
I don't have a 4.2 server to look at but my 5.0 server has it listed in the services snap-in. If you have it in there, you could start it from there. I am assuming this hasn't been done but you may have already. If so, my apologies. I only saw you tried it via command line.
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