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Grantunityaccess Issue

I have my voice domain (unity is dc) and a lab domain that I have created a two way trust...the tust is verified both ways...I still get an error trying to give a user in the lab domain access to a subscriber..."D:\CommServer>grantunityaccess -u EBZLAB\csi.voice -s TAvaya10313

Could not get SID for user EBZLAB\csi.voice

The operation completed successfully.

Failed getting SID for NT user csi.voice.

Logfile generated: D:\CommServer\Logs\GrantUAccess_47ece873.txt

-- Operation FAILED --"

I have found other post that give links to the two domain setup..but the links are broken...does anyone have a reference I can use...

Here is the log file...

Fri Mar 28 07:22:24.562 Entering Initialize \ConnectorClientBase.cpp (line 48)

Fri Mar 28 07:22:25.875 Exiting Initialize \ConnectorClientBase.cpp (line 89)

Fri Mar 28 07:22:25.875 Entering GetSimpleFilter \ConnectorClientBase.cpp (line 412)

Fri Mar 28 07:22:25.875 Exiting GetSimpleFilter \ConnectorClientBase.cpp (line 428)

Fri Mar 28 07:22:25.875 Entering GetRowSet \ConnectorClientBase.cpp (line 105)

Fri Mar 28 07:22:25.875 Exiting GetRowSet \ConnectorClientBase.cpp (line 121)

Fri Mar 28 07:22:25.875 Entering GetOneRow \ConnectorClientBase.cpp (line 127)

Fri Mar 28 07:22:25.906 Exiting GetOneRow \ConnectorClientBase.cpp (line 143)

Fri Mar 28 07:22:25.906 GetDC returning '\\PADUNITY01.csivoice.corp' (dwErr = 0) \GrantAccess.cpp (line 146)

Fri Mar 28 07:22:25.906 Using local DC \\PADUNITY01.csivoice.corp \GrantAccess.cpp (line 165)

Fri Mar 28 07:22:25.906 GetDC returning '\\SERVER02' (dwErr = 0) \GrantAccess.cpp (line 146)

Fri Mar 28 07:22:25.906 Using user's domain DC \\SERVER02 \GrantAccess.cpp (line 175)

Fri Mar 28 07:22:28.156 LookupAccountName Returned Error 6ba \GrantAccess.cpp (line 227)

Fri Mar 28 07:22:28.156 LookupAccountName Failed: 0 \GrantAccess.cpp (line 233)

Joe

2 REPLIES
Community Member

Re: Grantunityaccess Issue

Follow up:

I am now able to get the grantunity access to work...I am able to login to ciscopca with the credentials of the corp domain...but now the message lenght is 0 and it states it is not able to get to the media server...i have checked the options and it has the correct server (ip or name) and ext.

I have granted the user full mail box rights to the unity user's mailbox but still no success...

Joe

Community Member

Re: Grantunityaccess Issue

Follow up #3:

I resolved this issue by changing the url parameter in the cisc pca config xml file..

Thanks,

Joe

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