Is there a report or way to show when a subscriber enabled/disabled the alternate greeting? Getting reports of it changing on it's own every few days and subscriber reports do not show any activity of this so wondering if there is anything to troubleshoot this or way to get a log showing it's a user/etc making change.
Unfortunately there's not a report that will show when users update their greetings here - the user level reports focus on message leave/retrieve/notification events, not setup configuration changes as they happen.
You can note when users call in and their message stack changes but you can't prove they changed their greeting during the course of the call...
This may not apply to you, but I knew there was a bug associated with Unity 4.1 for Alternate Greeting. If customer used ciscopca to update alternate greeting and did not enable an END date, the greeting was not saved. This is reported fixed in 4.2 and I believe is CSCsb70362.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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