GSM moving subscriber

[jolson2507]

I am trying to move a Unity subscriber from one Unity to another both running on version 4.2. I am seeing all of my servers in GSM but they are all not showing up together and it is not letting me move to one of the servers. I verified that all the server are in the same domain but I am not allow to move to the server I want.

Can anyone point me in the right direction.

Thanks

[Brandon Buffin]

Make sure that the Commserver\Stream Files directory is shared on the source and destination servers and that the logged in user has read/write permissions to these directories.

Hope this helps. If so, please rate the post.

Brandon

[lindborg]

Sounds like all the Unity servers are not in the same dialing domain - is that the case? GSM will not allow subscriber moves between Unity servers unless they are in the same dialing domain (i.e. they are using the same dial plan).

[jolson2507]

Once the Unity server is added into a dialing domain what needs to happen? I added the server to the same dialing domain and now in GSM on the server I changed sees it updated. When I log on to the other servers in the dialing domain I can't see the newly added server in the same dialing domain. Is there a service that I should restart in order for the change to be reflected and to allow me to move subscribers to the server that has just been added to the dialing domain?