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help!ccm4.1 system error message

In the ccm4.1,win2000 system "Computer Management--system tools--event viewer--application "

Every minute error from! Are all "device unregistered",And the phone automatically restart。

Trouble you help me find the problem there?

Thank you!!!!

---

Event Type: Error
Event Source: Cisco CallManager
Event Category: None
Event ID: 3
Date:  3/3/2010
Time:  7:29:28 PM
User:  N/A
Computer: CHNSH-CCM1
Description:
Error: DeviceUnregistered - Device unregistered.
  Device name.: SEP0012D9844D56
  Device IP address.: 10.104.32.161
  Device type. [Optional]: 30007
  Device description [Optional].: 062_FSD_Dong xiao rong_186
  Reason Code [Optional].: 8
  App ID: Cisco CallManager
  Cluster ID: CHNSH-CCM1-Cluster
  Node ID: 10.104.28.137
Explanation: A device that has previously registered with Cisco CallManager has unregistered. This event may be issued as part of normal unregistration event or due to some other reason such as loss of keepalives.
Recommended Action: No action is required if unregistration of this device was expected..

Event Type: Error
Event Source: Cisco CallManager
Event Category: None
Event ID: 3
Date:  3/3/2010
Time:  7:29:28 PM
User:  N/A
Computer: CHNSH-CCM1
Description:
Error: DeviceUnregistered - Device unregistered.
  Device name.: SEP0012D9DA0500
  Device IP address.: 10.104.32.103
  Device type. [Optional]: 30007
  Device description [Optional].: 114_CSC_Zhu hua,Iris_070
  Reason Code [Optional].: 8
  App ID: Cisco CallManager
  Cluster ID: CHNSH-CCM1-Cluster
  Node ID: 10.104.28.137

Explanation: A device that has previously registered with Cisco CallManager has unregistered. This event may be issued as part of normal unregistration event or due to some other reason such as loss of keepalives.
Recommended Action: No action is required if unregistration of this device was expected..

1 REPLY
Hall of Fame Super Red

Re: help!ccm4.1 system error message

Hi Yao,

Your going to find that this is a "Network" related issue. Have a look at the examples

below.

https://supportforums.cisco.com/message/1090026#1090026

https://supportforums.cisco.com/message/1094435#1094435

https://supportforums.cisco.com/message/1129635#1129635


CCM_CALLMANAGER-CALLMANAGER-X-DeviceUnregistered

Where "X" = one of these Reason Codes

Value Definition

1 Unknown

2 NoEntryInDatabase

3 DatabaseConfigurationError

4 DeviceNameUnresolveable

5 MaxDevRegExceeded

6 ConnectivityError

7 InitializationError

8 DeviceInitiatedReset

9 CallManagerReset

10 DeviceUnregistered

11 MalformedRegisterMsg

12 SCCPDeviceThrottling

13 KeepAliveTimeout

From this good doc;



http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/err_msgs/5_x/alarms50.htm

Hope this helps!

Rob

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