HELP! ECC Variable (BAAccountNumber) doesnt return value
I have a problem using the Outbound Dialer. I'm trying to pass ECC parameter to my CRM using Workflow HTTP action. I can see these variables in Cisco Agent Desktop. The problem is when I try to get the ECC Variable (ex. BAAccountNumber,BACampaignID), no value is returning.
Please help. I have ECC Variables already enabled in the Configuration Manager.
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