I have a client we deployed a UC560 system. Everythign was working but now the MWI lights stopped working. I have checked everything I can think of but I can not get them to light up. Any ideas would be helpful.
I have attached a config. Below is what I have from the CUE module.
It could be any number of things, but in your config you have:
yet all your numbers appear to be 4 digits; i.e. you'd need "number A801...." and "number A800....". There could be some translation and such going on. Otherwise it might be necessary to run some debugs (from CUE, you could do a 'clear trace', 'mwi refresh telephonenumber XXXX', then 'show trace buff long' and see what it's getting back. CME would have some debugs, too, but at least you'll get some basic info on whether it's getting rejected or not.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...