10-11-2007 08:35 PM - edited 03-18-2019 07:56 PM
Hi!
Is there a way to allow callers to directly enter the extension number while greetings is being played instead of enterring the Last Name
I am using Cisco Unity Connection 1 and call manager 4.
ThankS
Solved! Go to Solution.
10-12-2007 05:02 AM
yes on the Subscribers > Subscribers > Greetings page in the SA, check the Allow caller input checkbox.
This is checked by default.
rlp
10-12-2007 05:02 AM
yes on the Subscribers > Subscribers > Greetings page in the SA, check the Allow caller input checkbox.
This is checked by default.
rlp
10-16-2007 06:32 PM
Txs Ranpierce.
I've allowed to input in call handler.But extensions with no voicemail are rejected at prompt. Why ?
10-17-2007 10:42 AM
Sorry for the late reply, I am not sure what you mean by extensions with no voicemail. Do you mean callhandlers? What is the setup exactly and what happens exacty? I can help.
..
rlp
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