how can i direct all messages from cisco ip phone to email box,

[sunnyverghese]

I am using cisco callmanager and cisco unified messaging system .how can i direct all messages from cisco ip phone to email box,

[Ginger Dillon · Accepted solution]

Hi -

You can do this 2 ways:

- Use the IP phone's CFwdAll soft key and press the Messages button.

- OR On the CallManager DN configuration, check the box the forwards all calls immediately to voicemail.

Caveat - the user's DN config must have the Unity voicemail profile configured. There must be an existing Unity to CallManager integration so that pressing the Messages button rings Unity.

Ginger