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Community Member

How do I remove the certificat error everytime I try to access the Cisco Unified CM Administration web-page?

Hi,

Every time I want to have access to the Cisco Unified CM Console (System version: 7.0.1.11000-2), I use the https://10.10.x.x/ccmadmin/showHome.do homepage on my client computer, but when I open the page, I get a SSL certificate error, stating no trust to this webpage security certificate and if I those "continue to this page (not recommended)", I get access to the Cisco Unified CM Console web page.

I have tried to add the https://IP-adress to secure web pages in Internet Explorer 7, but this to no avail, it does not help.

How do I add this certificate to a trusted something, so I do not get this warning every time I open the page?

Kind regards,

Carl-Marius

1 ACCEPTED SOLUTION

Accepted Solutions
Red

Re: How do I remove the certificat error everytime I try to acce

You'll get certificate error in the following situations:

1) You haven't import the certificate into your computer's trust store, which means your computer won't trust the certificate.  This can be fixed by clicking the "view certificate" and "install".

2) The URL you're using to access the site does not match with the name in the certificate.  For example, you typed "https://10.10.1.1/CCMAdmin" in the web browser.  But the certificate from 10.10.1.1 has the name "CCM-Pub" in it.  This can be fixed by using the name instead of the IP address (i.e. type "https://CCM-Pub/CCMAdmin")

Hope this helps!

Michael

http://htluo.blogspot.com

3 REPLIES
Red

Re: How do I remove the certificat error everytime I try to acce

You'll get certificate error in the following situations:

1) You haven't import the certificate into your computer's trust store, which means your computer won't trust the certificate.  This can be fixed by clicking the "view certificate" and "install".

2) The URL you're using to access the site does not match with the name in the certificate.  For example, you typed "https://10.10.1.1/CCMAdmin" in the web browser.  But the certificate from 10.10.1.1 has the name "CCM-Pub" in it.  This can be fixed by using the name instead of the IP address (i.e. type "https://CCM-Pub/CCMAdmin")

Hope this helps!

Michael

http://htluo.blogspot.com

Community Member

Re: How do I remove the certificat error everytime I try to acce

Hi Michael,

It worked when I change the IP-address to the name that was written in the certificate, and imported the certificate to Internet Explorer.

Thank you for your fast and very precise help!

Kind regards,

Carl-Marius

Community Member

Re: How do I remove the certificat error everytime I try to acce

Hi ,

U can try  the below procedure

1. IE

Go to Tools -----> Internet options

Privacy   --------> SITES

Type the address of websites

select "Allow " Option

2.Mozilla

Go to Tools -----> Options ------> Advanced ----> settings ------->

Manual Proxy Config ---------> underNo proxy config

Give entire range of network address/ SNM

Hope it helps rate it

Thanks,

GKN

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