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How do you add a device to a user in CUPS?

CUPS 7.0.2

CUCM 7.1.3

I am trying to configured deskphone control for CUPC and can't figure out how to associate a device with a CUPS user. When I imported two users from a remote site via AXL I could see device associations with their 7960s deskphones (attached image). But no other users have this. Is there a way to add these manually?

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VIP Super Bronze

Re: How do you add a device to a user in CUPS?

CUPS picks this up from the End User Device Association. You need to add the devices through UCM Administration.

2 REPLIES
VIP Super Bronze

Re: How do you add a device to a user in CUPS?

CUPS picks this up from the End User Device Association. You need to add the devices through UCM Administration.

New Member

Re: How do you add a device to a user in CUPS?

DN 5353 is associated with my 7945 deskphone (SEP002584A1A96C) and my CIPC and CUPC clients (see DN_associated_devices attached). I have allow control of device from CTI checked. And my user account is associated with the line as well (see User_association).

But I am still not seeing the devices show up in my user account in CUPS. Am I missing something?

Thanks,

-mike

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