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how to backup CUE license file

I purchased CUE for CCM, but now I have a license file for CME. I want to use CUE with CME, so i have to backup license file for CCM for future re-use. How do I do that?


Hall of Fame Super Red

Re: how to backup CUE license file

Hi Huy,

You shouldn't need to backup the License File for CCM as it can be downloaded (for free) at any time. If you decide to use CUE with CCM somewhere down the road you can just go to the Software Download site on CCO (pick the right version) and get the proper CCM License File. This is probably why the License File is not backed up when doing a CUE Backup;

From this good doc;

Upgrading the Cisco Unity Express License

Hope this helps!


Community Member

Re: how to backup CUE license file

Thank you very much Rob,

but seem it's not for free, I got this message:

Error: 105

Download not permitted (Do not bookmark this URL.)

Our apologies, but your user profile indicates that you are not entitled to download software of this type.

This page is only available to registered users with a Cisco Service Agreement.

Thanks anyway

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