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How to convert RAW files that saved in UCCX server to wav file?

Hi all,

How we can covert the RAW files that are saved in UCCX server to wav file by using command prompt in UCCX servers. Or is there some other way? So that we should be able to hear the sound of these files.

C:\Program Files\Cisco\Desktop_Audio

Regards

Ali Raza

2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: How to convert RAW files that saved in UCCX server to wav fi

Hi,

I use Switch File Audio Convertor from NCH Software to do this.

It is a commercial product but there is a time limited evaluation and if you decide to keep it it is only $30.

http://www.nch.com.au/switch/index.html

It is great for converting audio files to the correct format for music on hold as well.

Re: How to convert RAW files that saved in UCCX server to wav fi

Hi you can use the Raw2Wav converter that the UCCX have. You have to run in a command line (cmd).

c:\ProgramFiles\Cisco\Desktop\bin>Raw2Wav.exe

After that in c:\ProgramFiles\Cisco there will be a new folder called Desktop_wav where you can find the recording in .wav

Gabriel.

2 REPLIES

Re: How to convert RAW files that saved in UCCX server to wav fi

Hi,

I use Switch File Audio Convertor from NCH Software to do this.

It is a commercial product but there is a time limited evaluation and if you decide to keep it it is only $30.

http://www.nch.com.au/switch/index.html

It is great for converting audio files to the correct format for music on hold as well.

Re: How to convert RAW files that saved in UCCX server to wav fi

Hi you can use the Raw2Wav converter that the UCCX have. You have to run in a command line (cmd).

c:\ProgramFiles\Cisco\Desktop\bin>Raw2Wav.exe

After that in c:\ProgramFiles\Cisco there will be a new folder called Desktop_wav where you can find the recording in .wav

Gabriel.

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