10-21-2010 10:00 PM - edited 03-20-2019 06:00 AM
Hi all,
How we can covert the RAW files that are saved in UCCX server to wav file by using command prompt in UCCX servers. Or is there some other way? So that we should be able to hear the sound of these files.
C:\Program Files\Cisco\Desktop_Audio
Regards
Ali Raza
Solved! Go to Solution.
10-22-2010 01:27 AM
Hi,
I use Switch File Audio Convertor from NCH Software to do this.
It is a commercial product but there is a time limited evaluation and if you decide to keep it it is only $30.
http://www.nch.com.au/switch/index.html
It is great for converting audio files to the correct format for music on hold as well.
10-22-2010 10:26 PM
Hi you can use the Raw2Wav converter that the UCCX have. You have to run in a command line (cmd).
c:\ProgramFiles\Cisco\Desktop\bin>Raw2Wav.exe
After that in c:\ProgramFiles\Cisco there will be a new folder called Desktop_wav where you can find the recording in .wav
Gabriel.
10-22-2010 01:27 AM
Hi,
I use Switch File Audio Convertor from NCH Software to do this.
It is a commercial product but there is a time limited evaluation and if you decide to keep it it is only $30.
http://www.nch.com.au/switch/index.html
It is great for converting audio files to the correct format for music on hold as well.
10-22-2010 10:26 PM
Hi you can use the Raw2Wav converter that the UCCX have. You have to run in a command line (cmd).
c:\ProgramFiles\Cisco\Desktop\bin>Raw2Wav.exe
After that in c:\ProgramFiles\Cisco there will be a new folder called Desktop_wav where you can find the recording in .wav
Gabriel.
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