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New Member

How to download messages from Unity 5

I am moving my customer from Unity 5 to Unity Connection 9 this weekend and I am using COBRAS to move the last 14 days of vm's between the systems however one of the users has a special need to retrieve one particular VM that her parents left her shortly before they were killed in an automobile accident.  While I know that I can move all of any particular user with COBRAS independently from all others I would like to get this voicemail off so that I know that I have it.


Is there a way to go into a users mailbox and copy all of the messages so I can find this one and copy it to a CD for her?  This is probably simple and I did some cursory investigation but I didn't find anything.


Thank you for your support

Cisco Employee

She can use PCA to log and

She can use PCA to log and look for the email she wants.



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