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New Member

how to get CCM4.13 plugin like Attendant Console non-English version?

Hello,

I got CCM4.13 (English version)now and would like to install Attendant console.

Could I chose French or Spanish version for the Attendant console? and how?

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: how to get CCM4.13 plugin like Attendant Console non-English

Hi Howard,

If you went ahead and installed the 4.1.3 AC plugin, and then installed the applicable Locale (French or Spanish) on CCM, your user would be able to choose the Language to be used on the Attendant Console;

Cisco Unified Communications Locale Installer for Cisco CallManager 4.1

http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr-locale-41

Cisco CallManager Attendant Console 1.4(1)

The attendant chooses the locale from the attendant console login window. A message displays if the locale does not exist on the Cisco CallManager server. The attendant console defaults to English if the locale does not exist.

After you upgrade the servers to Cisco CallManager 4.1(3), you must reinstall the attendant console plug-in on the attendant console PC. Only Cisco CallManager Attendant Console 1.4(1) and later releases work with the locale installer.

Using the Cisco IP Telephony Locale Installer with Cisco CallManager 4.1(3)

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/locinst/loci412.htm

Cisco IP Telephony Locale Installer Release Notes for Cisco CallManager 4.1(3)

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/locinst/li_rn412.htm

For Translated documentation for the Cisco Unified Communications Manager Attendant Console, please refer to the following location:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/attendnt/call_att/131/index.htm

Hope this helps!

Rob

2 REPLIES
Hall of Fame Super Red

Re: how to get CCM4.13 plugin like Attendant Console non-English

Hi Howard,

If you went ahead and installed the 4.1.3 AC plugin, and then installed the applicable Locale (French or Spanish) on CCM, your user would be able to choose the Language to be used on the Attendant Console;

Cisco Unified Communications Locale Installer for Cisco CallManager 4.1

http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr-locale-41

Cisco CallManager Attendant Console 1.4(1)

The attendant chooses the locale from the attendant console login window. A message displays if the locale does not exist on the Cisco CallManager server. The attendant console defaults to English if the locale does not exist.

After you upgrade the servers to Cisco CallManager 4.1(3), you must reinstall the attendant console plug-in on the attendant console PC. Only Cisco CallManager Attendant Console 1.4(1) and later releases work with the locale installer.

Using the Cisco IP Telephony Locale Installer with Cisco CallManager 4.1(3)

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/locinst/loci412.htm

Cisco IP Telephony Locale Installer Release Notes for Cisco CallManager 4.1(3)

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/locinst/li_rn412.htm

For Translated documentation for the Cisco Unified Communications Manager Attendant Console, please refer to the following location:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/attendnt/call_att/131/index.htm

Hope this helps!

Rob

New Member

Re: how to get CCM4.13 plugin like Attendant Console non-English

Thanks Rob.

Got the locale installed, then got Attendant console non-English version.

Howard

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