Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

How to mark messages urgent with 1 button while leaving a message?

Unity Connection 8.6.

Is there a way to mark messages urgent with one button while leaving the voicemail? Currently on our system you have to press # then 1. I'd like to just press one button, like 1.

1 REPLY
Hall of Fame Super Red

How to mark messages urgent with 1 button while leaving a messag

Hi there,

I don't believe this area of the conversation can be customized

even with the Custom Key Mapping Tool and the # is really used

to mark the "end of recording" not part of the "mark urgent"

Cheers!

Rob

"Your life is worth much more than gold." 

- Bob Marley

129
Views
0
Helpful
1
Replies