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How to route to another person VM

HI

CM 4.x

Uity 4.04sr1

pstn calls A which has a cfall to B. pstn caller hear A's VM and not B. How do we setup to go to B's VM instead of A

I understand this is working as design base on the redirecting number but is there a workaround. Thx

  • Unified Communications Applications
1 REPLY
New Member

Re: How to route to another person VM

Create a forward routing rule in unity for that extension.

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