Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

How to search for unused User Device Profiles in CUCM 10?

Hi guys, 

I have a customer who would like to find out which User Device Profiles are not being used.  I think the following methods would work but I have no idea how to do these in bulk: 

1: Figure out if the User Device Profile is associated with a user or not 

2: Figure out when the last time the user device profile was used (Is this possible?  Direct database query?  If so how?) 


Any help would be greatly appreciated




Everyone's tags (4)

I had the same issue in my

I had the same issue in my former company but luckily we used the "Login User ID" field wher we had the end user associated.
As soon as the User left the company and therefor was deleted in CUCM that field became empty.
So what I did was following
Generate a User Device Profile Report (Bulk Administration > User device Profiles > Generate UDP Reports
Select from the device fields Profilename and Login User ID
Let the report run and open the report file (you will find it at the job scheduler)
All UDP's without a login user ID are usually not assigned to a user and you may want to delete those.

No idea about the SQL query but you maybe find something usefull in the database dictionary



New Member

Awesome, that's the route I

Awesome, that's the route I went down.  Thanks for the helpful reply! 

CreatePlease login to create content