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how to transfer a VM to another VM

taylor.prince
Level 1
Level 1

I have a user who is setup to receive voicemails as she's the main # listed under System Call Handlers for our site.

However, some of the voicemails are intended for other users.

She's wanting to know if it's possible to transfer a voicemail to another user's voicemail box WITHOUT listening to the message in its entirety (as some of them can be lengthy).

Any assistance would be appreciated.

Thanks...

Regards,

Taylor

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi Taylor,

If this is Unity Connection - Standard conversation then pressing # should

fast forward to the end of the message

During Message Menu and Shortcuts (Standard Conversation)

Revised May 2009

While listening to a message, press:


Action
Key(s)

Restart message

1

Play message by number

1 2

Play previous message

1 4

Play next message

1 6

Save

2

Delete

3

Reply

4

Reply to all

4 2

Return call to sender

4 4

Forward message

5

Slow playback

6 4

Fast playback

6 6

Change volume*

6 5

Reset volume to default level*

6 3

Rewind message

7

Pause or resume

8

Fast-forward

9

Fast-forward to end

#

Play first message

1 7

Play last message

1 9

Toggle urgent status on/off

1 8

Skip message, save or restore as saved*

# 2

Skip message, save or restore as new*

6

Skip message, save as is

# #

Send fax to fax machine for printing*

6 8

Play message properties

1 5

Cancel or back up

*

Help

0

*Not available on some systems.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user/guide/phone/7xcucugphone210.html#wpxref37253

Cheers!

Rob