How Transfer from a Subscriber Voicemail to an directory Number

[gsilva]

Hi All,

I need your help.

Please I need put a advice when my customer receive a call and after redirect the call a other DN.

For example:

From PSTN call to my customer and hear a advice and when finish the advice the call is transfer to the secretary.

I think I can to do this with the Unity, but can´t  transfer the call directly a other extension.

Please your help.

Thanks

Guillermo

[Chris Deren]

Yes, use call handler in Unity to play the announcement, and then perform transfer after "greeting" to desired destination. Make sure your transfer rules allow that DN.

HTH,

Chris