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New Member

Hunt Group Problem

Good afternoon!

I have a problem with an Hunt Group configured in a Cisco Call Manager 6.1.1

There are 4 DN associated with a Line Group and only two of them answer calls from the Hunt Pilot.

All the Devices have the option "Logged Into Hunt Group" checked.

  • Unified Communications Applications
5 REPLIES
Hall of Fame Super Red

Re: Hunt Group Problem

Hi Pedro,

The first thing that I would check is what Distribution Algorithm you are using on the Line Group. Perhaps it is set as Top Down and you keep hitting the same two DN's. Try Longest Idle.

Hope this helps!

Rob

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
New Member

Re: Hunt Group Problem

Hi Rob!

I reloaded the Call Manger and it started working.

Thank you for your help.

New Member

Re: Hunt Group Problem

Hi Rob!

I reloaded the Call Manger and it started working.

Thank you for your help.

New Member

Re: Hunt Group Problem

Hi Rob!

I reloaded the Call Manger and it started working.

Thank you for your help.

Hall of Fame Super Red

Re: Hunt Group Problem

Hey Pedro,

Good stuff! Glad to hear that you got it working.

Cheers!

Rob

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
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