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New Member

hunt groups againnnnnnnn

Hello all,

Trying to come up with a solution of having the last member of a hunt group forward to a voicemail box, in the event there is an rna in the hunt group..anyone ever have an experience doing this. hg is now try next mem, not next group. if there is an rna in the hunt group, caller gets dropped. I know i can chain hg's with same members. but would rather have voicemail answer..

thanks in advance!

3 REPLIES
Hall of Fame Super Silver

Re: hunt groups againnnnnnnn

What version of CM are you using. Configure the Forward Hunt Busy/No Answer on the Hunt Pilot.

Chris

Silver

Re: hunt groups againnnnnnnn

Also what version of Unity and is it failover?

Randy

New Member

Re: hunt groups againnnnnnnn

OHHHHHHHHHH MY

Dont know how I did not see or try the rna hunt forward. seems to work. sorry to bother you.man I have to look a little better!!!

Have a great w/e

thank for reponding to Randy

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