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New Member

Hunt groups?

Setting up hunt groups in callmanager. I am used to a siemens setup, in that when a HG is dialed it will keep cycling through until picked up. in CM it seems to hit each member once, then disconnect. it is circular with rule of try next member but not next group. Just trying to verify that is correct.

Thank you.

3 REPLIES
Hall of Fame Super Red

Re: Hunt groups?

Hi Stanley,

That is working as expected. You can however set up a second Line Group that contains the same DN's/Members and link this second Group in the Hunt List.

Switch the rule on the first Line Group to, Try next Member;then try next Group in Hunt List

This will then cycle through the members a second time (I just tested this out in our lab) :)

Hope this helps!

Rob

New Member

Re: Hunt groups?

thanks rob

much appreciated.

Hall of Fame Super Red

Re: Hunt groups?

Hi Stanley,

You are most welcome! Glad to be of some help.

Cheers!

Rob

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