Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Hunt Groups

Hi,

I have CCM 6.0 at a customer with multiple Hunt Groups setup.So call comes in on Hunt Pilot xxxx which rings the first member in the Hunt Group and then the second and the third untill someone answers. Problem is then that the first few users see a "missed call" on their phones. Any way of getting around this?

Thnx

Charl

1 REPLY
Silver

Re: Hunt Groups

Before you create the circular hunt groups using Cisco CallManager Attendant Console, perform these steps:

Create the pilot points.

Create the hunt groups.

102
Views
0
Helpful
1
Replies